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Benjamin Moore Named Best in Customer Satisfaction in J.D. Power 2021 Paint Satisfaction Study

Benjamin Moore received a score of 863 (on a 1,000-point scale).

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By: Anthony Locicero

Copy Editor, New York Post, Rodman Media

Benjamin Moore announced that it ranked Best in Customer Satisfaction among Interior Paints as part of the J.D. Power 2021 Paint Satisfaction Study. 
 
The award encompasses best in application, offerings and durability throughout the United States, the company said.
 
The study measures key drivers among consumers who have purchased and applied interior paint, examining their behaviors and experiences in the past 12 months. 
 
Benjamin Moore received a score of 863 (on a 1,000-point scale), leading among its competitors within the category. 
 
“With a rise in home improvement amid the pandemic, we have remained committed to providing our customers, professionals and consumers alike, with the highest quality paints and coatings to achieve beautiful, lasting results,” said Dan Calkins, chairman & CEO of Benjamin Moore. “We are grateful to our employees and network of independent retailers for their ongoing dedication to providing the best experience for our customers, from start to finish.” 

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